Digital Design Studios
DDS Virtual Support Desk is now closed for the summer
Normal Support Desk services will be available from the start of Block 1 in September. We hope you have a lovely summer. Our best wishes go with those of you who are moving on, and we'll look forward to seeing those of you returning or joining us in September.
Update on the Digital Design Studios
With the reopening of the campus, here's how the Digital Design Studios are going to operate for the rest of this year.
Workshops
First of all, the workshops that we have booked will continue online in the Blackboard Collaborate Virtual teaching rooms that that we have set up. If you’re not sure what rooms are attached to your workshops, you can either check your Blackboard information, your tutor or get in touch with us.
Physical OpeningThe DDS Studios at Bower Ashton and the Arnolfini will be open throughout the week during standard building opening hours, but all doors will be permanently on swipe access, so please make sure that you have your ID card with you at all times. All DDS rooms continue to be socially distanced, and the appropriate Covid measures including cleaning will be in place. This includes materials for cleaning. Please clean your desk, keyboard and mouse with the wipes provided before and after your session at the computer.
If cleaning materials are running short, please let us know so that we can order replacements. |
Virtual SupportWe will still be operating the Virtual Support Desk (https://go.uwe.ac.uk/ddsVirtualSupport). We aim to have someone on the desk five days a week, although due to workshop commitments this isn’t always possible. Virtual Support Desk opening times are listed on the home page of the Digital Design website. The Virtual Support Desk covers the quick queries you may encounter while you’re working. If the person on the desk can’t help there and then, or we need to get someone else to help you we can arrange a convenient time to do so. We will always try to do this as soon as we can. You can also email at dds@uwe.ac.uk with any queries.
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Face to Face Support |
Print Support: Prepress Tuesdays |
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Whoever is in the Virtual Support Desk will also be onsite for those queries that require face to face help. All physical contact support must be booked through the SPCs, and we will be supplying the SPCs with the schedule of support.
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Pete McCallion is on site on Tuesdays for any print support, especially the preparation of separations for printing on the DDS transparency printers. It's important to make sure that your separations are ready to go on printing day, so make time to see Pete ahead of your allotted printing appointment, if you have any queries. Please book your time through the Student Project Co-ordinators (spc@uwe.ac.uk).
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Equipment loans are not available from the DDS officePlease note that we do not have any equipment such as headphones to loan from the DDS office. If you are bringing in your own headphones, please make sure that they are wired headphones, as the computers do not support individual Bluetooth connections.
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Booking Computers in the DDS Rooms
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Opening Times of the Digital Design Studios
Monday to Friday: 9:00am to 8:00pm
Monday to Friday: 9:00am to 8:00pm